由 caicai8478 Why is my overseas shopping package not moving?
Many overseas shopping enthusiasts have encountered this problem: the package clearly shows that it has arrived in China, but it is “stuck” at the customs for weeks or even longer. This situation is likely because your package is undergoing the “double customs clearance” process.
What is double customs clearance?
Double customs clearance means that when a package enters China, it needs to go through two customs clearance links:
International logistics company customs clearance: First, the international express company (such as DHL, FedEx, etc.) that carries out preliminary customs clearance
China Customs Clearance: Then enter the formal customs clearance process of China Customs
There may be poor information connection between these two links, resulting in the “detention” of the package.
How to deal with double customs clearance?
Be patient: Double customs clearance usually takes an additional 3-7 working days
Prepare complete materials: prepare shopping receipts, identity information, etc. in advance
Active inquiry: track progress through the logistics company and the customs official website
Consider customs clearance methods: higher-value goods can choose commercial customs clearance channels
Tips
Choosing an experienced forwarding company or direct mail service can effectively reduce delays caused by double customs clearance. At the same time, understanding customs policies and reasonably declaring the value of goods can also make overseas shopping trips smoother.
Remember that customs inspections are to protect national security and consumer rights. It is best to maintain understanding and cooperation when encountering customs clearance delays.