The success of domestic mobile phone brands in the Southeast Asian market is largely due to the implementation of deep localization strategies. The following analyzes how to win the market through localization from the three dimensions of system, language, and payment, combined with specific cases:
- System localization: from hardware adaptation to ecological integration
Religious culture and hardware customization
For markets with a high proportion of Muslim population such as Indonesia and Malaysia, brands such as OPPO/Transsion have built-in prayer time reminders, pilgrimage guides, mosque positioning and other functions in the system, and even launched a Ramadan exclusive power saving mode.
Typical case: Transsion TECNO launched “Eid Mode” in Pakistan, automatically optimizing the camera beauty algorithm to adapt to the color of traditional clothing.
Local content ecological bundling
In-depth cooperation with mainstream apps in Southeast Asia: vivo pre-installed LINE and Lazada in Thailand; Xiaomi integrated the Zalo (local WeChat) account system in Vietnam.
System-level optimization: Realme optimized the background keep-alive mechanism for Grab and other taxi apps to solve the common problem of insufficient memory and flash back in Southeast Asia.
Extreme environment adaptation
Floods are common in the Philippines during the rainy season, and Huawei EMUI has added a “wet hand touch enhancement” algorithm; Transsion has developed anti-corrosion motherboard coating technology for high temperature and high humidity climates.
- Language localization: Deep penetration beyond simple translation
Dialect and input method revolution
Supports 7 dialects such as Tagalog and Cebuano in the Philippines; OPPO integrates “Thai emoticons” in the Thai keyboard (such as 555 for laughter).
Innovation case: Transsion TRANSSION mobile phone supports Swahili-English hybrid voice recognition to solve the pain points of cross-language communication for East African users.
UI design cultural adaptation
The Indonesian version of the system icon removes the pig element (Islamic taboo) and uses local symbols such as coconut trees and motorcycles instead.
Xiaomi MIUI launches the “Holiday Theme Automatic Change” function in India, which automatically switches to the gold theme during Diwali.
- Payment localization: building an inclusive financial portal
“Zero bank card” solution
30% of the population in Vietnam do not have bank accounts. Vivo and MoMo Wallet launched SIM card binding payment, and users can complete mobile phone payments by recharging phone bills at convenience stores.
OPPO supports DANA e-wallet in Indonesia to scan and unlock mobile phones (similar to Alipay’s “咻一咻”).
Religious financial compliance
The Malaysian version of the phone is pre-installed with Islamic banking apps (such as Maybank Islamic), which complies with the prohibition of interest under Islamic law.
Cross-border payment integration
Huawei Wallet is connected to Singapore’s EZ-Link transportation card and supports Malaysia’s Touch’n Go to meet the needs of cross-border commuters in Singapore and Malaysia.
- High-level localization: from product to social value binding
Penetration of local industrial chain
OPPO set up a factory in Indonesia and promised that “each mobile phone contains 30% local components”, avoiding import tariffs while obtaining government subsidies.
Digital equality movement
Transsion cooperates with the United Nations Development Program to launch the “1 USD installment to learn agricultural techniques” project in Cambodia. Users who access agricultural teaching videos through TECNO phones can enjoy installment discounts.
Disaster emergency response system
Xiaomi cooperates with the Philippine Institute of Volcanology and Seismology to pre-install disaster warning systems in earthquake-prone areas, and mobile phones can receive tsunami alerts (similar to Japan’s EMAS).
Key success factors
Local team empowerment: 90% of vivo’s employees in the Southeast Asian market are locals, and product managers need to complete a 3-month “slum experience”.
Rapid iteration mechanism: Xiaomi has an exclusive ROM team in India, which updates functions every week based on user feedback.
Cultural grayscale testing: Before Huawei went public in Malaysia, it invited 200 users of different races to conduct religious taboo tests.
By upgrading localization from “functional adaptation” to “cultural empathy”, the market share of domestic mobile phones in Southeast Asia has increased from 32% in 2016 to 67% in 2023 (Counterpoint data). In the future, the focus of competition will shift to the integration of local AI large models (such as training Indonesian voice assistants) and ESG value bundling (climate-adaptive mobile phones, etc.).