The Advantages and Disadvantages of International Express for Cross-border E-commerce​

The Advantages and Disadvantages of International Express for Cross-border E-commerce​

International express has become an important transportation method for cross-border e-commerce due to its door-to-door service and fast speed. Its main advantages include timeliness: major express companies like DHL and FedEx can deliver goods from China to major European and American cities within 3-7 days, which is conducive to improving customer satisfaction. Convenience: express companies handle customs clearance on behalf of customers, reducing the operational burden on e-commerce sellers. However, it also has disadvantages. The cost is high, especially for heavy or large-volume goods, the express fee may even exceed the value of the goods. For example, sending a 5kg package from China to the United States by express may cost more than $50. In addition, there are strict restrictions on the types of goods. Liquids, batteries, and some cosmetics may be rejected or require additional procedures. Moreover, the after-sales service for express delivery is relatively complicated. Once the goods are lost or damaged, it is difficult to claim compensation, which brings risks to cross-border e-commerce sellers.

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