Alibaba Order Return and Refund Logistics Considerations

1. Return Process Standards
   Prerequisites:

Confirm the return policy (7/15/30 days, no-questions-asked)

Get a video of the product status uploaded by the buyer

2. Key Logistics Control Points
   Step Risk Solution
   Return Label: Incorrect Address: Use the official Alibaba return label
   Customs Declaration: Tariff Dispute: Declare “Returned Goods”
   Quality Inspection: Risk of Package Substitution: Designate a Third-Party Inspection Warehouse
3. Cost Control Techniques
   Prepaid Tariff Recovery: Deduct from the Refund

Logistics Insurance: Cover 70% of Return Shipping Losses

Overseas Warehouse Interception: Save 50% of Reverse Logistics Costs