Shenzhen export encounters customs brokers missing customs declaration, handling guide during inspection
I. Emergency measures when missing customs declaration is found
Immediately verify the situation
Confirm the specific goods, quantity and value of the missing declaration
Check the original contract, invoice, packing list and other documents
Check the declaration records and declaration system data with the customs broker
Suspend the shipment of goods
If it has not been loaded/installed, immediately notify the logistics company to suspend operations
The shipped goods need to be evaluated whether they can be intercepted midway
Contact the customs broker
Ask it to issue a written explanation and assume corresponding responsibilities
Negotiate a remedial plan and timetable
II. Response strategy during customs inspection
Active declaration
If missing declaration is found before inspection, it is recommended to actively explain the situation to the customs
Submit the “Situation Statement” and related supporting materials
Cooperate with inspection
Provide complete and true cargo information
Arrange special personnel to cooperate with customs inspection on site
Professional response
Have professionals from the customs broker or hire customs broker lawyers to assist on site
Avoid arbitrary explanations or promises by non-professionals
III. Legal consequences and remedies
Administrative penalty risks
Possible A fine of 5%-30% of the value of the goods
Affect the customs credit rating of the enterprise
Supplementary declaration procedures
Fill in the “Supplementary Declaration Form for Import and Export Goods”
Pay the corresponding taxes and late payment fees
Administrative reconsideration
If you are dissatisfied with the customs penalty decision, you can apply for reconsideration within 60 days
Keep all evidence materials for future reference
IV. Suggestions for preventive measures
Establish a double verification mechanism
The enterprise itself and the customs broker separately verify the declaration data
Implement a “double review” system for key goods
Choose a reliable customs broker service provider
Verify the customs broker’s information Quality and credit records
Sign a service agreement with clear liability clauses
Improve internal management
Establish export customs declaration ledgers and regular audit systems
Provide professional training and assessment for customs declaration personnel
V. Professional assistance channels
Shenzhen Customs Consultation Hotline: 0755-84398000
Shenzhen Customs Declaration Association: 0755-83581254
Professional customs declaration legal service team
When encountering such situations, it is recommended that enterprises remain calm and handle them in accordance with laws and regulations to avoid more serious consequences due to improper responses.