由 lltx1822 Cross-Border E-commerce Essentials: Analysis of Liability Boundaries Between DDP and COD in Order Fulfillment
In cross-border e-commerce, DDP and COD define distinct liability and operational requirements for order fulfillment. Under DDP, e-commerce sellers must ensure goods reach overseas buyers, handling international transportation, overseas clearance, and last-mile delivery. This requires collaboration with overseas warehouses and local logistics providers to resolve clearance issues promptly, such as providing accurate product declarations and handling customs inspections.
Under COD, cross-border sellers deliver goods to the specified point in the importing country, with buyers inspecting and paying on-site. Sellers bear transportation risks and must establish efficient logistics tracking and after-sales systems to address potential loss, damage, or rejection. For example, a cross-border e-commerce enterprise used DDP with Amazon FBA to enhance order fulfillment in Europe and America, while adopting COD with local payment platforms in Southeast Asia to reduce collection risks. Clarifying liability boundaries helps e-commerce enterprises optimize supply chain management and enhance customer experience.