由 caicai8478 I. Main causes of rejection risk
Subjective factors of buyers: temporary cancellation of orders, dissatisfaction with products or malicious rejection.
Logistics problems: too long transportation time, damaged packaging, products not in line with descriptions.
Payment and customs clearance barriers: high tariffs not notified in advance, limited payment methods.
II. Risk prevention and control measures
Strictly screen buyers
Require advance deposits for first-time transactions or buyers with low credit ratings.
Establish a blacklist system to record buyers who frequently refuse to sign.
Optimize product and logistics management
Ensure that product descriptions, pictures and real objects are consistent to avoid misleading.
Choose reliable logistics channels, provide logistics tracking services, and reduce transportation delays.
Cost transparency
Inform buyers in advance of possible tariffs, freight and other additional costs.
Provide multiple payment methods (such as partial prepayment + cash on delivery) to reduce the willingness to refuse.
Contract and terms constraints
Specify the responsibility for rejection in the transaction agreement (such as the buyer bears the return shipping fee).
Insure high-value goods for transportation to reduce losses.
- Solutions after visa rejection
Quick response: proactively contact the buyer to understand the reason, negotiate compensation or re-delivery.
Secondary sales: After the returned goods are inspected, they are promoted at a discount or transferred to overseas warehouses to digest inventory.
Legal channels: For malicious visa rejection, cross-border legal means are used to recover.
- Summary
Through front-end risk control (buyer screening, transparent fees) and back-end flexible processing (negotiation, resale), the rejection rate of cash on delivery can be effectively reduced, and the cost and customer experience can be balanced.