Key to COD export logistics cooperation: How to choose a reliable cross-border delivery service provider

1. Special requirements of COD model for logistics
   Risk control of cash on delivery: Service providers need to have mature COD fund recovery and settlement mechanisms

Requirement for high sign-in rate: Logistics services directly affect the collection rate, and the sign-in rate is a key indicator

Return and exchange processing capabilities: A complete reverse logistics solution for rejected goods is required

Terminal service quality: The professionalism and service attitude of delivery personnel affect customer experience

2. Core standards for selecting cross-border delivery service providers
3. Regional coverage capabilities
   Evaluate the network coverage depth of the target market (whether it covers second- and third-tier cities)

Check the last-mile delivery capabilities (proportion of self-operated outlets)

Confirm the surcharge policy for remote areas

2. Operational data performance
   Require historical sign-in rate data (industry average is about 60-80%, and high-quality service providers can reach 85%+)

Understand the average delivery time (from entry to successful delivery)

Obtain return rate and abnormal part processing time data

3. Fund security system
   Confirm the COD payment settlement cycle (high-quality service providers usually take 7-15 days)

Verify fund custody and payment security measures

Understand the exchange rate settlement method and loss bearing clauses

4. Technical support level
   System docking capability (API docking maturity)

Real-time update frequency of logistics track

Alert mechanism for abnormal situations

III. Evaluation and screening process
Preliminary screening: obtain 3-5 candidate service providers through industry exhibitions and peer recommendations

In-depth research: require customer cases and on-site inspection of the operation center

Small-scale testing: first conduct a small batch trial order (recommended at least 3 months)

Data comparison: establish a KPI score sheet (receipt rate, timeliness, cost, service and other dimensions)

Contract negotiation: focus on compensation terms, settlement cycle and service level agreement (SLA)

IV. Risk management points
Risk diversification: consider the “main service provider + backup service provider” model

Insurance coverage: confirm whether Whether to provide insurance for loss and damage of goods

Compliance review: verify the customs clearance qualifications of the service provider in the target market

Emergency plan: clarify the capacity guarantee measures for holidays and peak sales periods

V. Cost optimization strategy
Tiered pricing negotiation: strive for better rates based on cargo volume growth

Mixed distribution model: high-value goods use high-quality routes, ordinary goods use economic routes

Warehousing localization: consider the overseas warehouse pre-positioning in the target market to shorten the distribution distance

Data analysis: regularly review logistics data, optimize SKU selection and packaging design

Selecting a COD cross-border logistics service provider requires balancing cost, timeliness and service quality. It is recommended to continuously monitor logistics performance and establish a regular evaluation mechanism to dynamically adjust the cooperation strategy according to the business development stage.