Common customs clearance problems
Tariff and tax issues
Not understanding the tariff threshold of the destination country
Inaccurate declaration of commodity value
Unexpected high taxes and fees
Incomplete or incorrect documents
Missing the necessary commercial invoice
Product description is too simple
HS code classification error
Prohibited and restricted items
Not understanding the import restrictions of the destination country
Mistaken purchase of prohibited goods
Special goods (such as food and medicine) do not require certification
Logistics tracking issues
Delayed customs clearance without notice
Unable to contact local customs
Delayed logistics information update
Practical solutions
Preventive measures
Study tariff policies in advance: Understand the duty-free amount of the destination country (such as US$800, EU 150 euros, etc.)
Accurately declare the value: Confirm the declared amount with the seller to avoid “underreporting” Checked
Choose the right logistics: select dedicated lines for sensitive goods and economic channels for general goods
Require complete documents: ensure detailed commercial invoices (including HS code, material, purpose, etc.)
When problems occur
Proactively contact the logistics company: obtain customs clearance assistance services
Prepare supplementary materials: such as purchase receipts, product descriptions, etc.
Consider agent customs clearance: for complex situations, you can find a local customs clearance agent
Pay taxes and fees: pay on time to avoid returns (most logistics companies can pay on behalf of you)
Special tips
Electronic products: pay attention to CE/FCC certification requirements
Clothing, shoes and hats: ingredient labels may be required
Food/cosmetics: FDA or hygiene certification is often required
High-value items: consider purchasing customs insurance
It is recommended to clearly communicate with the seller about customs clearance responsibilities and choose merchants that provide “DDP” (delivery duty paid) services to minimize customs clearance problems.